Raf François
5/5
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Axitech Google Reviews
4.5 (190)
❌ Wrong product delivered + unresponsive customer service + solution after physical return = refund ✅
Sadly received the wrong iPad, immediately called, was told to put the incident on mail and that'd be resolved and I'd get the iPad Mini 6 as promised. The mail was never replied to, physically went to the store in Mechelen to ask for resolution, brought back the old iPad which was shipped to me instead. Still haven't gotten any money back, simply a mail with a link to their store + them asking for me to pay extra to receive the iPad Mini 6, which I originally bought...
Sadly received the wrong iPad, immediately called, was told to put the incident on mail and that'd be resolved and I'd get the iPad Mini 6 as promised. The mail was never replied to, physically went to the store in Mechelen to ask for resolution, brought back the old iPad which was shipped to me instead. Still haven't gotten any money back, simply a mail with a link to their store + them asking for me to pay extra to receive the iPad Mini 6, which I originally bought...
Helaas geen aangename professionele ervaring mee gehad.
Translated by Google
Unfortunately, I did not have a pleasant professional experience with them.
Owner reply (2026-04-23)
Deze review lijkt vooral een reactie op de review die wij hebben geplaatst , en niet op een echte ervaring als klant.
Onze review was gebaseerd op een reële levering van www.versleverancier.be die niet aan de verwachtingen voldeed.
Dat wij daarna ook telefonisch werden benaderd en via een tegenreview werden aangesproken, vinden wij ongepast en onprofessioneel
Goede info, vlotte opvolging, correcte reparatie, vriendelijk personeel.
Dik in orde.
Dik in orde.
Translated by Google
Good information, prompt follow-up, correct repair, friendly staff.
All right.
All right.
